AMENITIES & SERVICES
Our Orlando resort is an all-suite resort bringing “A Whole New Experience” for everyone to enjoy. Whether you’re with your family
for a fun vacation or on a business trip attending a meeting or conference, you will find all the comforts of home.
Please note that due to health & safety concerns, some services may be limited or temporarily unavailable.
PIRATES PLUNGE THEMED POOL – (Open Daily from 8am – 10pm)
Located between Buildings 3 & 5. Our spectacular, zero-entry pool features a Pirate Shipwreck complete with shooting water cannons, a water slide, Jacuzzi-style hot tubs, tumbling waterfalls, poolside lounges and hammocks. The whole family will enjoy this fabulous pool.
LANI’S LUAU POOLSIDE BAR & GRILLE – (Open Daily from 9am – 9pm)
While lazing the day away at Pirates Plunge pool, enjoy a cocktail and a bite to eat in the relaxing atmosphere of Lani’s Luau Poolside Bar & Grille. Enjoy a mango daiquiri and a crisp salad without ever leaving the pool area.
QUIET RELAXATION POOL – (Open Daily from 8am – 10pm)
Located between Buildings 1 & 2. Our second pool is perfect for those who want to enjoy a day of poolside tranquility. Enjoy relaxing on the poolside loungers and soaking up the sun around a beautiful freeform, seasonally heated pool. Join us at the quiet relaxation pool and melt the stress away in the Florida sunshine.
REFLECTIONS SPA & SALON – (Open Thurs 9am – 5pm | Fri & Sat 9am – 8pm | Sun 9am – 5pm)
Located in Building 4, 6th floor. Lake Buena Vista Resort Village & Spa is proud to be home of Reflections Spa & Salon. Our world-class signature health spa offers a selection of spa and salon services in a serene setting. We offer unique full-service skin & body care treatments, couples massage and treatment rooms. What better way to pamper, indulge and rejuvenate. A tranquil therapeutic environment awaits you.
FRANKIE FARRELL’S IRISH PUB & GRILLE – (Open Mon-Thurs 4pm – 10pm | Fri-Sun 9am – 5pm)
Located in Building 1. Enjoy the resort’s very own authentic Irish Pub. Rediscover the art of conversation or watch your favorite game on one of the 17 large plasma televisions. At Frankie Farrell’s you will find 32 different beers on tap including Guinness, Magners, Boddingtons and Bass as well as a wide variety of food options. The full restaurant menu includes Irish and American fare.
LAKE BUENA VISTA FACTORY STORES
The Resort has its own Factory Outlet Stores located within the Village. With over 50 stores offering incredible savings on designer and name brands, there’s something for the entire family.
24 HOUR FITNESS CENTER
Located in Building 1 Ground floor. We offer a Fitness Center for our guests including equipment for all levels of exercise. Guests can access the fitness center by using their room key 24 hours a day. Please follow posted rules. Available to guests 16 and older.
CONVENIENCE STORE, GIFT SHOP and PIZZA HUT EXPRESS – (Store Open Daily from 7am – 1am | Pizza Hut Open Daily from 5pm – 12am)
Located in Building 1, Ground floor. For your convenience we have a spacious and well-stocked grocery store & gift shop. Offering all of those little necessities to ensure your stay is just perfect. Forgot your razor? Need something for the baby? You can pick up what you might need here.
GAME ROOM – (Open 24 Hours)
Located in Building 1. We offer a fully equipped game room for the whole family to enjoy, with a variety of video games as well as pool tables, and much more.
RECEPTION DESK AND CHECK-IN
We have a full service reception desk where someone is at your service 24 hours a day. Whether you need to request an extra pillow or are arriving very late in the evening, a member of our hotel staff will always be available to assist you.
RESORT MEETING ROOM
The 1,700 square foot meeting room can accommodate up to 65 comfortably. To find out more about booking your meeting at the resort, contact the Group Sales Department at (800) 501-8494 or email firstname.lastname@example.org.
SCHEDULED SHUTTLE TO THEME PARKS
Because of Disney’s on-property transportation changes due to Covid-19; our hotel-provided complimentary shuttle service is currently suspended. However, an optional paid shuttle service with direct transport to the Walt Disney World® Theme Parks will now be available, via the Guest Service Desk.
Shuttle reservations MUST be made at the Guest Services Desk and are required at least 1 hour prior to departure. Click for more information on shuttle service.
PERSONALIZED HOUSEKEEPING SERVICES
With you in mind and a desire to pamper your every need, we have an array of housekeeping services available for you. These services range from a ‘Full Daily Service’ to a mid week ‘Light Touch’. Dial 0 to schedule or visit the front desk.
HOUSEKEEPING SERVICES MENU
Includes sheet change, full cleaning, towel refresh, trash removal and replacement of toiletry products, full dish wash, full vacuum, and full clean of all surfaces. The charge per cleaning is as follows: Two Bedroom Units: $30.00; Three Bedroom Units: $40.00; Four Bedroom Units: $60.00
Light Touch Service
Includes towel exchange, trash removal, light dusting and vacuum of uncluttered surfaces. This cleaning does not include sheet change or toiletry replacement. The charge for light touch service is as follows: Two Bedroom Units: $20.00; Three Bedroom Units: $25.00; Four Bedroom Units: $35.00
Includes towel refresh and trash removal. The charge per cleaning is as follows – All Units: $5.00
Housekeeping services must be scheduled with the front desk at least one day in advance. Lake Buena Vista Resort is 100% NON-SMOKING. Smoking in your unit will be subject to an additional deep cleaning fee of $250.00.
KIDS CLUB – temporarily unavailable
For our young visitors we have the Kids Club at the resort. Scheduled activities include face painting, pool side fun, kids movie night and arts and crafts. Activities vary, so be sure to pick up a weekly program schedule from our reception desk to see the days and times of the Kids Club Activities*
*Program availability may vary by season.